When should I choose a vertical dough mixer instead of a horizontal one?+
Vertical mixers are preferred for high-fat cookie and short dough, smaller to medium batch sizes, and especially fermented dough where dough rests in the bowl — extra bowls let production continue while a batch ferments. Horizontal mixers suit very large batches of hard dough. We can advise based on your product mix.
How many mixing bowls do I need?+
For non-fermented dough, one to two bowls per mixer is typical. For soda cracker and fermented biscuit production, we recommend three or more bowls to keep the mixer working during fermentation/resting. Additional bowls are available at any time.
Is the machine easy to clean and keep sanitary?+
Yes. The bowl detaches completely for washing, product-contact parts are stainless steel with no sanitary dead angles, and the lifted drive head gives full access to the paddles. Safety interlocks prevent operation with the head raised.
Can the mixer handle stiff cracker dough?+
Yes. The dual-motor planetary drive with a heavy-duty gearbox is specifically designed for tough, low-moisture dough. Dual-speed control allows slow initial blending and powerful final kneading without overloading.
What after-sales support and spare parts are available?+
We provide commissioning, operator training, a recommended spare-parts package (seals, paddles, electrical components) and lifetime technical support via email and WhatsApp, with technicians dispatched overseas when needed.